JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

JAMB CAPS Frequently Asked Questions & their Accurate Answers. JAMB Candidates have been facing one problem or the other while trying to access JAMB CAPS? This leads to different questions. We will answer all the those questions in this page.

JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

In this page created by ALLSCHOOL, we will provide answers to Frequently Asked Question (FAQ)  most JAMB candidates ask about the JAMB CAPS. But we will start by explaining what JAMB CAPS is all about.


In-case you don’t know what JAMB CAPS is all about, let us briefly explain.

CAPS is an acronym for Central Admissions Processing System. This is were Joint Admission and Matriculation Board (JAMB) automate all admission exercises for all candidates. With this tool , candidates can either accept or reject their admission. Candidates who reject their admission will be placed in the market place. This means the candidates details will be sent to schools that needs such candidates.

RECOMMENDED: How to Accept/Reject Admission on JAMB CAPS Portal.

Having explain JAMB CAPS, lets delve into the business of the day!!! It is time to answer Frequently JAMb CAPS Questions.

Note that If we didn’t answer the question you have in mind, then feel free to ask your question using the comment box. We will be pleased to answer them BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED..


JAMB CAPS Transfer Approval page

Q: Please i uploaded my o-level results during jamb registration but I’ve been trying to check it on jamb caps but it’s showing me `no o-level result uploaded’ Please what should I do ?

ANS: JAMB is yet to upload the result on CAPS. You should check it back later after some weeks

Q: Please what is JAMB CAPS Transfer Approval page?

ANS: The JAMB CAPS Transfer Approval Page is a place where JAMB notifies candidates that their First Choice Institution want to transfer them from their course of preference to another course. You can only accept/reject new course if the school wants to change you to another department.

Q: How do I go to the JAMB CAPS Transfer Approval page?

  • Go to jamb.gov.ng/efacility.
  • Login with username and password (make sure you are using google chrome and also switch it to desktop view)
  • From left panel menu click on “Check Admission Status
  • Click on “Access my CAPS
  • From the left panel menu click on “Transfer Approval
  • If you have not been transferred to another programme, you will see “No Programme Transfer Consideration
  • If you have been transferred you will see the course and other details.
  • After Pending Candidate’s Action, you will see a button, click on it (we recommend using a desktop computer)
  • Click on “Accept
  • You should see “Record(s) successfully saved” with a green

Q: How will I Know if I my school wants to change me to another course?

ANS: Its simple! For candidates who have not been changed to another course they will see description of JAMB CAPS and “No program transfer consideration”. see image below:

jamb caps transfer approval

But if your school wants to change you to another course, you will see the name of your school, the course, the date it was created and other details. See example in image below:

JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

If what you saw in your transfer approval page is same with the image above,  We recommend you accept/reject as soon as you can.

Q: I was told that I don’t need to do the change of course after transfer approval hope it will not affect my chance of admission. I know of a person who entered with transfer approval and didn’t do change of course


QUES: I tried login in to my portal but what I saw is Object reference not set to an instance of an object. I also scrolled down and saw Login to Candidate’s Account. PLEASE WHY AM I SEEING THIS?

ANS: This is an error from JAMB portal and it will be resolved very soon, check it back after some hours/days. Please be patient.

Q: I tried login in to jamb portal but it showed “Object reference not set to an instance of an object“, please why is that?

ANS: It’s probably little error from jamb portal. But not to worry. You can login to your portal by entering your email and password in the required columns. Follow the numbering on the image below:

jamb caps object reference

Q: Good morning Sir, sir my jamb caps wasn’t showing my course and institution before and my admission status was showing not admitted but just today my caps showed my course and institution but the admission status is still not admitted. Please what does it mean?

ANS: The fact that you were not seeing your course and institution was a problem from JAMB. They were probably working on it. Now, they are probably solving the issue. That is why you are now seeing the course and institution. It doesn’t mean you will or will not be offered admission. Keep checking your admission status.

Q: When I tried checking my Admission Status, I saw “For Current Year Admission, Kindly Click on the ‘Access My CAPS’ button to Accept your Admission on CAPS first”. PLEASE WHAT DOES THAT MEAN?

Simple Answer: They are just notifying you that you can also check your admission status on jamb caps portal.

Detailed Answer: What you saw is a notification from JAMB to all 2019 (current year) Candidates to check their JAMB CAPS Portal and accept admission (if they have been admitted). It doesn’t mean you have been admitted, it just means you should go to JAMB CAPS Portal, check admission status and accept admission if you have been admitted to your school/course of choice.

Q: Please am not able to access my jamb caps due to the loss of my password? How can I recover my password?

jamb caps showing wrong password

ANS 1: You can CLICK HERE to reset/change your password. This will work if you can access the email you used during registration. If you can’t access the email, try next answer.

ANS 2: Send ‘password cont[email protected] (you should use your own email address) to 55019′ using the SIM you registered Jamb with, you’ll receive your password as SMS. The message should be:

password [email protected]

Please make sure you use the email you used during registration. Send the above to 55019.

Q: My jamb caps is showing “Refresh from caps” please what does that mean.

ANS: If you don’t have any problems no need to refresh from caps.

Q: At first I saw “Admission in Progress” then later I saw “Not Admitted”. But my school have offered me admission. Please what should I do?

Answer: Its not a problem. Just check your caps portal after some days/weeks. The admission will reflect. And make sure your O’level result is on the CAPS portal.

Q: Please my Course and Institution is not showing on JAMB CAPS Portal. Why and what should I do?

Answer: According to JAMB Support, don’t panic. You have not been offered admission, when you are offered it will show.

Q: When I try to access my JAMB CAP Portal, it keep showing “You are not eligible for this service”. Please why?

Answer: Just go back and change your exam year to 2019. Even though you might have changed it already, when you go back you will see the year has being altered, just put it back to 2019, then click Access CAPS.

Q: I can not log-in it’s showing me invalid credentials. What should I do?

Answer: Make sure you follow the steps we stated HERE. Most times candidates try going to the JAMB CAPS portal directly without first login-in to their JAMB portal and this causes issues.

Q: Please I need your help, my CAPS is saying “welcome” and I have refreshed the pages it’s still the same. Pls what can I do to it …

Answer: Locate and click the 3dots in the right above your browser screen. Then click on desktop site. It should show you your admission status tab. Check image below;

Check No1

Q: Please am only seeing sorry you have not be given admission yet does this means that they will still give me admission?

Answer: Yes you might still gain admission into your desired school. 

Q: I checked the jamb caps portal and it bring out my details and accept nd reject admission nd i accept it nd it shows congratulations
But wen I check the school portal it said not given admission yet
Does DAT mean the portal has a problem or have not been admitted into school but I went to the school to check the admission list I saw my name but still telling me am not given admission yet on the school portal but my jab portal told me have been admited so am confused pls help me out…

Answer: You have been offered admission. The problem is from your school portal. they will update it soon or you are not following the right procedure.

Q: My status is showing ”recommended” can I accept it?

Answer : Don’t Accept Yet, if You’ve accepted already there is No Problem

Q: My status is showing “recommended” what does it mean

Answer: This Means the Institution You Picked Haven’t Given You Admission and There’s a Chance That Institution may or may not Give you admission, So If you Click Accept Or Not, Jamb Will Automatically Put You in the Market Place. That is Assign You to another University That Wants You Whether You picked them or not. So after clicking accept, keep checking the acceptance page to be notified of your fresh admission or initial choice of admission.

Q: Mine is showing admission in progress..but before that it showed ‘proposed’ in the admission status, after clicking accept later showed records updated..but now all it shows is admission in progress..

Answer: Relax And Keeping checking the portal. You might be admitted.

Q: Good evening sir, I should have been admitted in to AAU, I have a high screening result but I checked on jamb caps, but I’m still seeing not admitted…What do you think could be the problem sir?

Answer : are you the admission officer? If no keep waiting.

Q:I am a direct entry applicants. Mine stopped at 2017 not 2018?

Answer: DE students Relax For Now Concerning Caps. 

Q: Hello sir, my jamb admission status is blank what can I do sir

Answer: Try Checking your Status with another Device or Web browser. Or follow the steps for mobile device HERE.

Q: Please i have been offered admission by jamb caps but d school have not offered me admission, what do i do, should i accept it or not

Answer: Accept it and I don’t think jamb has set a deadline yet cause most people status didn’t change even after 72hrs (based on last year experience)…no harm in accepting.

Q: my school list is actually not yet out but already with jamb. And applicants from d school have started receiving and accepting admission. but for sometime now when i check it shows ”NOT ADMITTED”, so i want to ask does it mean i was not offered admission by jamb at all. or i have not been offered yet? thanks.

Answer : 90% chance you haven’t been admitted, have people who picked the same course as you did, been admitted via caps if yes, you haven’t been admitted.. Keep hoping.

Q: I applied for elect elect in UNN, but jamb offered me Education and chemistry and I mistakenly accepted it, pls wat will I do, does it mean DAT I can’t go for elect elect again

Answer : yes , you don’t have the requirements, you can try again next year if you can’t study chemistry.

Q: Mine was ‘proposed’ and i accepted please tell me more about it i don’t understand because it even brought my details and also d school i put in for…

Answer : Your Status is Proposed? If Yes Relax no admission yet

Q: I have been given admission by the school and i have also accepted in jamb caps but up till now when i go to admission letter and click print it says no data found.

Answer: This is because the portal to print JAMb admission letter is yet to be activated. Check it later. 

Q: Pls my name is out in my university website but still showing no admission given yet in jamb…

Answer: This is because the school is yet to send your name to jamb portal. You school may or may not send your name to JAMB. If they do, you will see “congratulations…” If they do not, you will apply for jamb regularization.

Q: If my school didn’t send my name to JAMB portal, how can I print my admission letter?

Answer: You an get the school admission letter. But if you want to get JAMB admission letter, You will apply for jamb regularization. make sure you choose that you registered for JAMb that year. Then you will required to prove that you have been admitted in that school After which you will pay N5,000 (the price at the time of making this article).

Q: Hello, please I just accessed my caps profile, but my institution and course isn’t there. This is the second time I’m trying. Thanks

Answer: Don’t panic. It is a problem from the JAMB CAPS portal and it will be resolved soon. However, make sure you are following the procedure (see links above).

Do you have any JAMB CAPS question you want us to answer??? Please use the comment box to ask the question and we will be pleased to answer them. BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED.

Thank you so much for reading this article, we really do appreciate. We hope you loved it, if you did, please share this page with your friends via the share buttons below. Sharing is caring.

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Hi, I notice my admission status is saying not yet been offered admission while others are saying admission in progress! Why is this happening?


Goodday, I got a transfer from Geology and mining to Geography and metrology from the school website ESUT
But it is not showing on my jamb caps Transfer Approval


I was given a transfer course from microbiology to marine biology… I accepted the offer but it’s still showing not admitted why??
P.S:I’m a DE candidate, Unilag


When will jamb stop giving admission to 2020/2021 students?


Please i given transfer offer and I accepted,does it mean I’ve gotten the admission


Please I mistakenly pressed accept on my caps without being offered admission then I was later transferred to another course and I have accepted since three weeks ago and it’s still in not admitted

Teriba Jamiu

Please I mistakenly pressed accept on my caps without being offered admission then I was later transferred to another course and I have accepted since three weeks ago and it’s still in not admitted

Last edited 6 days ago by Teriba Jamiu
Teriba Jamiu

Please I mistakenly pressed accept without being offered admission then I was later given transfer offer and i accepted three weeks ago and it’s still in not admitted please is it my mistake that made it like that


I shopped for combined arts(faculty of arts) in UNN and saw special education(faculty of education) in my transfer approval.
Combined arts shoppers are yet to see any change in their CAPS
Does it mean the school wants to transfer me through the shopping or that they want to give me another course to study

My question may seem confusing….but pls I really need ur help
Can I still gain admission to study the combined arts I shopped for?🥺🤲
Help me pls😔
I’m very confused…


Please sir
I checked my o’level result and I found out that I did enter my exam number

Please sir😫 what can I do


During Jamb mock I noticed that others people exam slip is carrying two photograph but mine carry only one, please why is it like that, and up till now I can’t check my jamb mock result.

Good news Aduak

My caps is showing me that have been offered admission in my preferred institution and is still showing me to accept offer and each time I try… The cap app will short down or ask for a reopen… I hope my admission will not be cancelled or lost


Hello Sir, I have been trying to access my CAPS since my school started giving out admission in February but I couldn’t. However, I could check my admission status from the efacility page and it was showing that I have not been admitted yet so I assumed my inability to access my CAPS was because I have not been offered admission yet. I was tired of waiting so I asked someone who recently got admitted how he was able to access his CAPS, he informed me that CAPS page doesn’t work with chrome and advised that I use Phoenix broswer.… Read more »


Hello sir I accepted my transfer offer to mathematics, so when I checked my choices it showed that my course is mathematics so I cliclrd the refresh button below then it changed back to my former course. What is the problem sir


Pls my jamb caps has been showing ‘ not admitted’ since around February and my school started uploading their names since April. Pls wat could be d problem


Please, I’m trying to reject an admission offer on my market place, but it’s still reflecting there, what should I do?

Olaniyan tosin

Jamb does not send me my otp since two days Avon now and I exhausted the maximum 5times resend. Please, what can i do???


Pls are we to make any payments to the school you’re processing after transfer acceptance?

Faith Faith

Please I want to refresh my caps but I can’t find the refresh icon

Faith Faith

Please I’ve been accessing my caps lately and it’s not showing my subject combination I don’t know if it will affect my chances of being admitted

Asanga Anita

Good evening Sir. I’m in the period of doing my NYSC mobilization process. We were asked to reprint our jamb result and I just noticed that my profile now carries another name but my other details are still intact. This is hindering me from printing my jamb admission slip. Please, what do I do?

Adekola Grace toluwalase

Pls sir,why is my transfer approval under my jamb caps writing pending candidate action, because am really confused.

Timileyin Enoch

Good morning sir, I just want to ask what is/are the effect(s) of using a different email address for jamb and a different one for the university of your choice.Thanks


I just accepted the course my institution gave me,so how many days will it take for jamb to process my admission


Can jamb still give me admission if I uploaded my o level result after the deadline?

Opeyemi Pelemo

I accept transfer approval it then changed to the course I was given, after 4 days it changed back to my old course pls what can I do


I accepted my transfer approval from finance to banking and finance ….. Then the next day I refreshed my caps and the new course ( finance) changed back to the old course( banking and finance)…… So I immediately went to do my change of course… Pls would it affect my admission?

Eze ifeoma faustina

My status was choosing not yet admitted but changed to admission is being processed does it mean I have a higher chance of getting admitted

Eze ifeoma faustina

My status changed from not yet been admitted to admission is being processed does it mean I have higher chance of getting admitted


I checked the jamb caps and it’s showing accept or reject transfer offer but when I click it it’s says invalid server response. What is the solution


God bless you sir. You have really helped me out.


Pls sir, I have been offered admission on jamb caps and I checked my olevel results is not correct, pls what can I do so it won’t affect me later

Ezeudu chibuike peter

Good afternoon sir, please sir i need your help, my first choice course is economics in unizik but no admission. i purched unizik supplementary form to study cooperative economics and management and it reflected in my portatal immediatelly but i mistakenly click on REFRESH and it changed back to economics please sir will it affect my admission. thank you sir.


Good day,I have been given admission in my jamb Portal but in my school student profile it’s still showing not admitted yet…I don’t know what the problem is sir…


The “access my caps” button isn’t working. I’ve been trying for days now but when I click it doesn’t open. I’ve also used different browsers and devices. Is this a problem? How can I fix it?


good evening sir/ma’am
please a wrote my jamb last year
and i used awaiting result but i tried opening my jamb cap for the first time after my school as given me admission and its not opening
please what do i do ?
Thanks for your favorable response

Last edited 23 days ago by joshua

Please how long will my admission be there?
will it disappear it remain there until after the admission process?
Thanks in advance


After accepting my new course on tranfer approval , As a DE student , do I still need to do a change of course . and my new course already reflected on my admission link


I used my last year jamb profile code to register for jamb in 2021 this year,and I have been given another registration number,and now Futa released post utme form for newly accredited course MBBS. Can I still use my last year 2020 jamb to apply for the form?

Precious obot

Good afternoon sir, I mistakenly registered my jamb with a wrong email address but I have gotten admission from jamb


Pls I saw approval consideration in my caps, my question now is, if i reject d transfer of course, is there hope to give me admission to my choice course

Abimbola Oluwafemi

Good day sir, I have accepted the approval consideration by my institute but my admission status is still not admitted. Why?

Adedara Ayomide

I have actually uploaded my O’level result result a long time ago (during registration), so I thought I was safe. Recently, I learned that the admission list for my proposed school was out. I logged in to my jamb profile to access my CAPS. Unfortunately, my grades were showing A/R. I saw NOT ADMITTED in my jamb admission status. I have just re-uploaded my O’level result, now it’s showing as expected, my grades are there. But I am still seeing NOT ADMITTED in my admission status. I scored very well above the cut mark for my course. Please, could I… Read more »

Adedara Ayomide

Please I just upload my o’level to jamb after school admission list is out
What is the probability that jamb will admit me also


If I declined my first choice admission on jamb caps, does my second choice will offer me admission as much as earlier?


I accepted two and i have not been given admission what am i going to do

Popoola solomon

I accepted two course and i have not been given admission what am i going to do


If you have been given transfer of course to another course, is it after you have been admitted to the new course that you will do change of course before printing out jamb admission letter


Sir I did change of course, it reflect on my jamb caps but it has not reflect on my school portal, and jamb have giving me admission in progress I hope it won’t affect. Thanks


Good afternoon sir, if my school of choice transfer me to another course and I accepted it does that mean have been admitted

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