JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

JAMB CAPS Frequently Asked Questions & their Accurate Answers. JAMB Candidates have been facing one problem or the other while trying to access JAMB CAPS? This leads to different questions. We will answer all the those questions in this page.

JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

In this page created by ALLSCHOOL, we will provide answers to Frequently Asked Question (FAQ)  most JAMB candidates ask about the JAMB CAPS. But we will start by explaining what JAMB CAPS is all about.


In-case you don’t know what JAMB CAPS is all about, let us briefly explain.

CAPS is an acronym for Central Admissions Processing System. This is were Joint Admission and Matriculation Board (JAMB) automate all admission exercises for all candidates. With this tool , candidates can either accept or reject their admission. Candidates who reject their admission will be placed in the market place. This means the candidates details will be sent to schools that needs such candidates.

RECOMMENDED: How to Accept/Reject Admission on JAMB CAPS Portal.

Having explain JAMB CAPS, lets delve into the business of the day!!! It is time to answer Frequently JAMb CAPS Questions.

Note that If we didn’t answer the question you have in mind, then feel free to ask your question using the comment box. We will be pleased to answer them BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED..


JAMB CAPS Transfer Approval page

Q: Please i uploaded my o-level results during jamb registration but I’ve been trying to check it on jamb caps but it’s showing me `no o-level result uploaded’ Please what should I do ?

ANS: JAMB is yet to upload the result on CAPS. You should check it back later after some weeks

Q: Please what is JAMB CAPS Transfer Approval page?

ANS: The JAMB CAPS Transfer Approval Page is a place where JAMB notifies candidates that their First Choice Institution want to transfer them from their course of preference to another course. You can only accept/reject new course if the school wants to change you to another department.

Q: How do I go to the JAMB CAPS Transfer Approval page?

  • Go to jamb.gov.ng/efacility.
  • Login with username and password (make sure you are using google chrome and also switch it to desktop view)
  • From left panel menu click on “Check Admission Status
  • Click on “Access my CAPS
  • From the left panel menu click on “Transfer Approval
  • If you have not been transferred to another programme, you will see “No Programme Transfer Consideration
  • If you have been transferred you will see the course and other details.
  • After Pending Candidate’s Action, you will see a button, click on it (we recommend using a desktop computer)
  • Click on “Accept
  • You should see “Record(s) successfully saved” with a green

Q: How will I Know if I my school wants to change me to another course?

ANS: Its simple! For candidates who have not been changed to another course they will see description of JAMB CAPS and “No program transfer consideration”. see image below:

jamb caps transfer approval

But if your school wants to change you to another course, you will see the name of your school, the course, the date it was created and other details. See example in image below:

JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

If what you saw in your transfer approval page is same with the image above,  We recommend you accept/reject as soon as you can.

Q: I was told that I don’t need to do the change of course after transfer approval hope it will not affect my chance of admission. I know of a person who entered with transfer approval and didn’t do change of course


QUES: I tried login in to my portal but what I saw is Object reference not set to an instance of an object. I also scrolled down and saw Login to Candidate’s Account. PLEASE WHY AM I SEEING THIS?

ANS: This is an error from JAMB portal and it will be resolved very soon, check it back after some hours/days. Please be patient.

Q: I tried login in to jamb portal but it showed “Object reference not set to an instance of an object“, please why is that?

ANS: It’s probably little error from jamb portal. But not to worry. You can login to your portal by entering your email and password in the required columns. Follow the numbering on the image below:

jamb caps object reference

Q: Good morning Sir, sir my jamb caps wasn’t showing my course and institution before and my admission status was showing not admitted but just today my caps showed my course and institution but the admission status is still not admitted. Please what does it mean?

ANS: The fact that you were not seeing your course and institution was a problem from JAMB. They were probably working on it. Now, they are probably solving the issue. That is why you are now seeing the course and institution. It doesn’t mean you will or will not be offered admission. Keep checking your admission status.

Q: When I tried checking my Admission Status, I saw “For Current Year Admission, Kindly Click on the ‘Access My CAPS’ button to Accept your Admission on CAPS first”. PLEASE WHAT DOES THAT MEAN?

Simple Answer: They are just notifying you that you can also check your admission status on jamb caps portal.

Detailed Answer: What you saw is a notification from JAMB to all 2019 (current year) Candidates to check their JAMB CAPS Portal and accept admission (if they have been admitted). It doesn’t mean you have been admitted, it just means you should go to JAMB CAPS Portal, check admission status and accept admission if you have been admitted to your school/course of choice.

Q: Please am not able to access my jamb caps due to the loss of my password? How can I recover my password?

jamb caps showing wrong password

ANS 1: You can CLICK HERE to reset/change your password. This will work if you can access the email you used during registration. If you can’t access the email, try next answer.

ANS 2: Send ‘password [email protected] (you should use your own email address) to 55019′ using the SIM you registered Jamb with, you’ll receive your password as SMS. The message should be:

password [email protected]

Please make sure you use the email you used during registration. Send the above to 55019.

Q: My jamb caps is showing “Refresh from caps” please what does that mean.

ANS: If you don’t have any problems no need to refresh from caps.

Q: At first I saw “Admission in Progress” then later I saw “Not Admitted”. But my school have offered me admission. Please what should I do?

Answer: Its not a problem. Just check your caps portal after some days/weeks. The admission will reflect. And make sure your O’level result is on the CAPS portal.

Q: Please my Course and Institution is not showing on JAMB CAPS Portal. Why and what should I do?

Answer: According to JAMB Support, don’t panic. You have not been offered admission, when you are offered it will show.

Q: When I try to access my JAMB CAP Portal, it keep showing “You are not eligible for this service”. Please why?

Answer: Just go back and change your exam year to 2019. Even though you might have changed it already, when you go back you will see the year has being altered, just put it back to 2019, then click Access CAPS.

Q: I can not log-in it’s showing me invalid credentials. What should I do?

Answer: Make sure you follow the steps we stated HERE. Most times candidates try going to the JAMB CAPS portal directly without first login-in to their JAMB portal and this causes issues.

Q: Please I need your help, my CAPS is saying “welcome” and I have refreshed the pages it’s still the same. Pls what can I do to it …

Answer: Locate and click the 3dots in the right above your browser screen. Then click on desktop site. It should show you your admission status tab. Check image below;

Check No1

Q: Please am only seeing sorry you have not be given admission yet does this means that they will still give me admission?

Answer: Yes you might still gain admission into your desired school. 

Q: I checked the jamb caps portal and it bring out my details and accept nd reject admission nd i accept it nd it shows congratulations
But wen I check the school portal it said not given admission yet
Does DAT mean the portal has a problem or have not been admitted into school but I went to the school to check the admission list I saw my name but still telling me am not given admission yet on the school portal but my jab portal told me have been admited so am confused pls help me out…

Answer: You have been offered admission. The problem is from your school portal. they will update it soon or you are not following the right procedure.

Q: My status is showing ”recommended” can I accept it?

Answer : Don’t Accept Yet, if You’ve accepted already there is No Problem

Q: My status is showing “recommended” what does it mean

Answer: This Means the Institution You Picked Haven’t Given You Admission and There’s a Chance That Institution may or may not Give you admission, So If you Click Accept Or Not, Jamb Will Automatically Put You in the Market Place. That is Assign You to another University That Wants You Whether You picked them or not. So after clicking accept, keep checking the acceptance page to be notified of your fresh admission or initial choice of admission.

Q: Mine is showing admission in progress..but before that it showed ‘proposed’ in the admission status, after clicking accept later showed records updated..but now all it shows is admission in progress..

Answer: Relax And Keeping checking the portal. You might be admitted.

Q: Good evening sir, I should have been admitted in to AAU, I have a high screening result but I checked on jamb caps, but I’m still seeing not admitted…What do you think could be the problem sir?

Answer : are you the admission officer? If no keep waiting.

Q:I am a direct entry applicants. Mine stopped at 2017 not 2018?

Answer: DE students Relax For Now Concerning Caps. 

Q: Hello sir, my jamb admission status is blank what can I do sir

Answer: Try Checking your Status with another Device or Web browser. Or follow the steps for mobile device HERE.

Q: Please i have been offered admission by jamb caps but d school have not offered me admission, what do i do, should i accept it or not

Answer: Accept it and I don’t think jamb has set a deadline yet cause most people status didn’t change even after 72hrs (based on last year experience)…no harm in accepting.

Q: my school list is actually not yet out but already with jamb. And applicants from d school have started receiving and accepting admission. but for sometime now when i check it shows ”NOT ADMITTED”, so i want to ask does it mean i was not offered admission by jamb at all. or i have not been offered yet? thanks.

Answer : 90% chance you haven’t been admitted, have people who picked the same course as you did, been admitted via caps if yes, you haven’t been admitted.. Keep hoping.

Q: I applied for elect elect in UNN, but jamb offered me Education and chemistry and I mistakenly accepted it, pls wat will I do, does it mean DAT I can’t go for elect elect again

Answer : yes , you don’t have the requirements, you can try again next year if you can’t study chemistry.

Q: Mine was ‘proposed’ and i accepted please tell me more about it i don’t understand because it even brought my details and also d school i put in for…

Answer : Your Status is Proposed? If Yes Relax no admission yet

Q: I have been given admission by the school and i have also accepted in jamb caps but up till now when i go to admission letter and click print it says no data found.

Answer: This is because the portal to print JAMb admission letter is yet to be activated. Check it later. 

Q: Pls my name is out in my university website but still showing no admission given yet in jamb…

Answer: This is because the school is yet to send your name to jamb portal. You school may or may not send your name to JAMB. If they do, you will see “congratulations…” If they do not, you will apply for jamb regularization.

Q: If my school didn’t send my name to JAMB portal, how can I print my admission letter?

Answer: You an get the school admission letter. But if you want to get JAMB admission letter, You will apply for jamb regularization. make sure you choose that you registered for JAMb that year. Then you will required to prove that you have been admitted in that school After which you will pay N5,000 (the price at the time of making this article).

Q: Hello, please I just accessed my caps profile, but my institution and course isn’t there. This is the second time I’m trying. Thanks

Answer: Don’t panic. It is a problem from the JAMB CAPS portal and it will be resolved soon. However, make sure you are following the procedure (see links above).

Do you have any JAMB CAPS question you want us to answer??? Please use the comment box to ask the question and we will be pleased to answer them. BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED.

Thank you so much for reading this article, we really do appreciate. We hope you loved it, if you did, please share this page with your friends via the share buttons below. Sharing is caring.

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Can I still upload my O level result now


Please I didn’t upload my O level result during my jamb registration
Can I still be given admission by the institution?

blessing chukwu

I was given a transfer approval and I accepted the course. Everything on my jamb caps changed to that course. Few days ago, it changed back to my current course and I have been admitted. What should I do?


What does it mean to be transferred from the course I choosed to educational management? Does it mean if I reject it I don’t have any chance of gaining admission again.

Damilola Hezekiah

Please I was given admission on my school portal with a difference coarse of what I applied for but jamb is bringing me not yet admitted, do I need to change of coarse before jamb can give me admission or I should just wait for letter of transfer from my school


Hi is maths compulsory for political science in OAU


I had a pass in mathematics and I applied for political science in OAU do you think it will affect my admission.
I heard it was compulsory


My school of choice hasn’t given me admission with 38.08 aggregate,will I be in the marketplace and if so which school can consider me?


Which federal University is admitting with 38.08 aggregate score overall (jamb,o’level,post utme)


I did change of course immediately I accept d offer in transfer approval ND now am told I av to wait till I see admitted before I do change of course hope it won’t affect my admission


Can I use a pass in maths to study Political science in OAU
Will I be admitted

Afolabi Helen

I have issue with the email I used to register jamb….the email doesn’t belong to me and I don’t know the password for the email….what can I do to get the password to the email but the email address isn’t mine


I just discovered I used different e-mails for my jamb caps and school portal can that hinder my admission

Ovuta purity

My jamb cap has been admission in progress for more than two months now please what can I do


Morning sir,sir pls I registered for radiography in my jamb and I was later transfer approved, I accepted the course that the institution transfer approved me to sir. But out of my stupidity of wanting radiography I went to that section on caps where you have my choice and I clicked on reset ,it now changed from parasitology and entomology to radiography . Sir please what exactly have I done I want to go back to the parasitology the offered me ,but I am afraid that if I click on reset again I might enter into more trouble. Please help… Read more »


Sir my school has changed my course from biochemistry to forensic science but I don’t know how to accept it because it’s not showing any options

Fasuhanmi Deborah

Pls I’ve been given a transfer offer since may 8 but I’ve been finding it difficult to accept the offer from jamb caps its saying invalid server response up til now. Pls what can I do and what will happen if I don’t accept the offer on time.


If I don’t accept an admission within 3 days, does it go back to saying not admitted? I wasn’t aware that admission had started so I didn’t check my caps till last week.


If I don’t accept my admission on jamb caps within 3 days, does it go back to not admitted. I wasn’t aware that admission had started so I didn’t check my caps until last week.

Jibuike chinwe

Please I was transferred by jamb to another course ,I’m trying to accept it but it keeps saying ” invalid server response ” and I’ve gone to a cyber cafe too but they couldn’t do anything.what do you think is the problem?


I was given three transfer consideration and I have accepted all for a month now are there still chances for me to gain admission


I’ve sent “password” and the email with the number I used but they didn’t send anything yet.

Can I accept admission using SMS too??
If yes what would I send??


I made print jamb original result slip twice ,As in I was debited twice ,what can I do to get the second money back or has it waste


Please will Direct Entry CAPs change? Or we must wait for the admission list? Will DE candidates be given another course if they can’t get their desired course? (transfer approval) And lastly please will other institutions source for DE candidates (market place)?


I was transferred to another course, and some people are saying that i must go and apply for change of course to the course i was transferred to before i will be admitted please how true is it


Please,I’m in need of help,I saw Bowen university in my market place,I rejected but it’s still there,please will unilorin still give me admission 


I’VE re-uploaded my o’level but my jamb caps is still showing AR for accounts and there is financial accounting in the there making ten subjects please what should I do

Okoye Vera

I got my transfer approval message today from jamb, i really don’t want to do the course they want to change me to but if i accept it, is it still possible for me to change even before entering the school?


Please i couldn’t access my previous mail,so i had to create another account,everything was going smoothly till i tried entering my caps and it’s been showing not eligible to use this device,I’ve even switched it to desktop mode,but still saying the same thing


Hello sir, I accepted my transfer offer last month, since then I haven’t seen any admission yet, it’s been two weeks now, I’m worried that maybe it’s because I did change of course April 22nd which is pretty late. Will I still be given admission? I applied for KSU.


Good day, I was given admission in Lasu since January under stream 2. But it hasn’t reflected on my jamb yet. what do i do? Thanks in advance.

Amdi chioma

I have be given admission but when I try to accept it I’m be log out what is the problem with it


Good Evening Sir,I was given a course through transfer approval, it’s been like a month i accepted the course but my admission status isn’t showing admitted yet,and now my school has given me another course for me to accept through transfer approval also.
And I want to accept the new course,is it possible for me to reject the already accepted course,and also hope there won’t be any problem if i accept the new course


Sir,when I click on transfer approval,I only saw “candidate action pending”I didn’t see anything like accept or reject
What do I do sir?


sir please my admission has been saying in progress for almost a month now Wat does that mean please sir


Hello sir,o, level result is not appearing on my jamb caps but it’s appearing on my school student profile is there any need to still upload on my jamb caps


Sir please I scored 192 do I stand a chance to get admission into uinuyo to study English language my o’level is good


Sir I scored 192 in jamb can I be admitted to study English language in uniuyo my o’level is good


Good day I want to know if it’s possible for my university to change my course and still give me admission due to the fact that I didn’t meet up my desired course cut off mark.


Pls sir i opened the jamb cap and i saw that i have been given admission so i click d accept button but its not responding so i deleted the App and installed it back. for me to enter d app they asked for my jamb reg no. nd d phone no. i used to register for d jamb. now dey are telling me d number has been exceeded. pls wat shud i do


Sir if the icons for accept in jamb status is faint can I be able to click it and will it affect my jamb status

Last edited 15 days ago by Samuel
Thompson Jacob

My caps is showing admission in progress for five days now, I What is good on

Olanrewaju damilola

I accepted course transfer about three weeks ago but just of recent when I checked my portal my course was back to my former course what can I do? Should I do change of course or what can I do

Arowolo Bashirat Abisola

Am checking my portal and it brings am not been given admission yet
Does that mean they won’t give me the admission?(I applied for FUOYE)

And also is all the admission lists for FUOYE out???


Please all school why don’t I receive notifications from jamb caps on my email.


Hello sir, my school have transferred me to their preferred course and the new course is showing in my jamb caps but it’s not showing in my profile in my school students profile, it’s still showing my previous course … what’s is the problem sir


Good day sir, I have been transferred from my preferred course to my school prefer course those mean I have been given admission,cus it is still showing not admitted yet in my jambs caps


I got the admission and was asked to click the Access my caps,I clicked it and I saw nothing there, What is the problem??

Ogunleye ABIODUN

pleas I can’t access my Jamb cap


I have gotten admission….but my caps is showing something like “you must apply for change of course/institution before printing your admission letter” the admission can be revoked if not done in 2weeks
Please what does this mean

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