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Do you have Any Complaints or Questions to Ask JAMB? Do it Now!

JAMB Complaint Portal: Do have any question to ask JAMB or a complaint? Then we are pleased to inform you that at the comfort of your home you can ask or send your complaints to JAMB and they will answer you.

JAMB Support Portal

This is to inform all Unified Tertiary Matriculation Examination (UTME) candidates that the Joint Admission and Matriculation Board (JAMB) has announced that all complaints and questions can be sent to them online.

RECOMMENDED: How to Book an Appointment to JAMB Offices via SMA(R)T Numbers.

This was conveyed through the board’s official twitter handle and it reads:

“Candidates need not come to the Board’s Headquarters or State Offices to lodge any complaints. All complaints could be conveniently lodged on . This is a ticketing platform where all complaints are lodged and treated by the Board”

“All complaint(s) lodged on the ticketing platform are treated promptly. Please do not travel to the Board’s headquarters, offices for what you can do at a more convenient ticketing platform”.

How to Lodge Complaints on JAMB Support Portal.

Note to candidates: To hasten reply to your complaint, the email to be entered should be the same on the jamb portal.

  1. Visit the JAMB Support portal via
  2. Click on “Create Support Ticket“.
    You will be asked if you’re a JAMB candidate or want to complain on behalf of one. If you are a JAMB candidate, select “Yes” else, select “NO”.
  3. For JAMB Candidates;
  4. Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
  5. Select the nature of your complaint from the drop-down list. Make sure you select the appropriate category.
  6. In the subject area, just enter a brief summary of your complaint. eg, “Admission Issues” or “NIN Issues”.
  7. In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
  8. If you have screenshots you want to attach, click on the Choose File button and select the file.
  9. Now finally, go through all the information you have provided and click the SEND button when you are done.
  10. Please take note of your transaction ID.
  11. When JAMB Support answers you, you will receive a mail.
  12. You can also check if your complaint has been answered via

For complaints relating to NIN (e.g a candidate sends a message to 55019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on 2021 NIN related issues then select the related topic on the drop down).

See other JAMB News.

If you have any questions you think we (Allschool) can help you answer, please use the comment box below to ask us and we will be pleased to answer you.

Source: JAMB Official Website.

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Adeagbo Faridah Oyinkansola

What should i do am worry i don’t want to missed this year jamb. up-to two weeks now that am trying to get my profile code, he keep on telling no record found, what can i do now. Thanks


They won’t answer or do anything sir it’s just like wasting time they never answer Candidates online


I can’t acess my jamb caps. It’s telling me I’m not eligible to use this service can cbt center help me with it please advice me is it a serious issue

Nwandu Chinonso Hycenth

I did my change of LGA at CBT cuz I found out that, there was a mistake in it but, it have not yet reflected

What could be the problem

Mohammed Jimba Jamiu

I want to ask if it is necessary to do any regularization as jamb gave me a course (Plant biology) in 2015, and my school moved me to another faculty; Agriculture. When I checked my jamb matriculation list, it’s still that plant biology that’s there still. So, do I need to do any regularization for this?

Hassan Muhammad

Why is it showing me to input the ticket attached to my email despite inputting the correct tickets

Ejiofor onyinyechi

Please when will jamb respond to regularization it has been 8 months since I did my regularization,I need to get a reply so I can go for my nysc

Ejiofor onyinyechi

Please when will jamb start responding to regularization because it has been 8months since I did my regularization

Rita Daniel Bassey

Please what should I do I haven’t seen my result each time I checked it shows JAMB result not yet released

Divine Nzekwe

I applied for Medicine and surgery at UNN an I got admitted for Molecular genetics and biotechnology. Meanwhile my admission status keeps showing “not admitted yet”
It’s been weeks and I would want to start registration already

Adekunle Adedoyin

How do I book an appointment with jamb office without typing *55019# because the code is not working for me.


My centre got delisted after writing my jamb and since June 21 my result had not yet been released help!!!

Adeyi Samuel iyanuoluwa

My result is not release yet, and I seated for the exam on 21th of June by 9 o’clock


Can I visit jamb office without an appointment

Mr Aminu Abubakar



I need to upgrade from jamb to direct entry and have been trying to book an appointment with jamb office in ikoyi lagos to no avail… Have also used the ticket and tried the code without any response and it’s urgent..can I go to jamb office without an appointment?? please I need swift response thank you.

Oluwatumisile Christianah

Good afternoon please I paid for correction of names since April and I’m yet to receive any message what could be the cause, thanks


I am a DE candidate bt I gt registered as utme candidate. Unfortunately I couldn’t sit for d utme can I still upgrade my utme to DE


How can I get the questions that came out on my jamb exam

Blessing Bala

Sir,I missed my jamb I was supposed to write on 26 what should I do please.

Clement Faith Zullan

I don’t know why my result is not yet released

solomon ikeoha

But while registering for jamb this year, I was not asked for my email. Why so how can they reach me when I’m done laying complains? And please can I ask jamb to remark my script? And will this be granted also?

Ogunuku Favour

Pls can I enter ozoro delta state poly with 155 ????pls help me urgent

Ogunuku Favour

I suppose to score more than 155 or can I enter ozoro delta poly with 155 ???

Victor Orogho

I wrote my exam on the 19-06-2021, @ 9am, in ICT Centre UI, Ibadan, other results have been released, but mine still not yet released. Please what could be the problem? Each time log in, the system will tell me “Your UTME Result is not released yet…” Please what else should I do? 0803 629 4741

Odunjo Ayomide

Pls i did jamb regularization since last year October and have not received any reply since then.pls attend to this🙏


Pls what do I do next when I receive my ticket reference from jamb


Pls after I receive my ticket reference what do I do

faith onyinye

You people should send my real score for me please I beg you in the name of YAWEH.why are you people this heartless after all my preparation, sleepless nights, attending lessons and covering all the topics in each subject, you people reduced my score as if tomorrow nor dey.why are people behaving as if you don’t have children in different institutions 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭


Please is it really through that does who didn’t make upto 170 has the privilege to resit again on July 3rd

Paul tersoo vincent

Can’t get jamb result.when I check I will get a respond like ‘your result have not been release yet.
So I don’t know what to do..
My no.07081087688. .help me out

Abimerin Esther Aishomo

Why is my result not released


Please how do I correct my State of origin? During 2021 Jamb registration Lagos state came out of my profile instead of the state on my NIN and and Jamb asked our CBT centre to register us like that.


If someone didn’t sit for de exam is there any need to write the exam again? Pls help me I don’t want to miss these year jamb pls cause dis is my fourth time of picking jamb pls🙏🙏🙏and I didn’t meet up de exam because of the distance, am living in nasarawa state and I was posted to write de exam at uyo akwa ibom state dats why didn’t meet up de exams pls help me out pls🙏🙏🙏

Last edited 3 months ago by Augustine

I layed a complaint via jamb support ticket
And when I tried checking the status today I saw closed..
Please I don’t understand
And I haven’t gotten any mail from them yet

Ismail abduraheem

My jamb is too low, please I really need your help, what can I do. I don’t want to lose admission this year.

Emeka Chinenye Annabel

Pls I know what I did well in my jamb because I check it very well .I get 148 when I should get 190 or 200 ,pls you need to check it well because am theater art student and I want to enter funai,Ebonyi state university ,they cut off mark is 180 but am getting 148 pls help me out by checking it for me .I know that I try in this exam .this is my dream pls .I need help because I want to enter funai this year but I don’t know what is happening ,pls help me out… Read more »


My jamb result is too low I need my real result pls

Ogunseye hannah

I do not accept the jamb results please recheck it

Ebubechi Eche

The result are too low


I created ticket for my complaint on jamb site but am yet to get an answer and it has passed 48hrs if I check through access my ticket the status says open but don’t know what else to do and what should be my status message if they have answered me. Please help me out

Olowolagba Rachael ayoola

Please help me…..I went to my exam hall late due to some issues, so I could not write my exam……I went to go nd complain in jamb office so they ask for my registration number and ask me to be checking for updatebut since then have not seen a new date for my exam…..what can I do cos am tired na……my reg no is 10372140BG

Yisa saheed Olalekan

Hello, Good morning. I’m one of jamb exam partaker who apply for jamb late registration last week Tuesday and Wednesday on 15 June/ 16 June this month in Ado Ekiti state office beside CBN And after the registration you people told me that I’m going to receive message when it’s time to do reprint so that I can know where I’m going to write the exam but they didn’t send me any SMS where as they sent some people we go there together sms to go and do reprint. And when I decide to go and check in cyber cafe… Read more »

Oni Damilola

I oyeshola Deborah Timileyin my jamb registration number is10456351GI I found it difficult to sit for my exam and they said that I will receive message but yet I found it difficult to see the message

Onyemelukwe Chidera Flourish

Good afternoon. I couldn’t get my exam slip printed early enough due to network issue. This made me got to my center late yesterday morning because I couldn’t locate the place on time. This is the third time I’m writing JAMB. Please, I want you to reschedule me for the exam. Kindly. I’m seriously confused, I don’t know what to do right now. Help me out don’t let me commit suicide

Registration Number: 11328627AJ
Profile Code: 1964558174

Sani isyaku

Dear jamb I have a complain about you i did not do my examination jamb be course I have not receive your message so when I am trying to print my slip on Wednesday 23 June 2021 at 3:40pm
So I will seen my examination date is Wednesday 23 June 2021 at 9:00am
So pls I need your help this is my GSM 070***18585

Last edited 3 months ago by Sani isyaku
Ndukwe Georginia

Please house my friend was checking her jamb profile and she mistakenly press reset for new payment, please will it affect the Regularization approval.

Nengi Batram peterside

Pls over a month now I haven’t receive a profile code


I got my name at a centre at igbogbo ikorodu. I got to the location and I couldn’t find my seat number due to the populations of the pupils and my exam is tomorrow. How are we gonna sort this now.(if person no go school na una go still I struggled to get my jamb form see Wetin dey happen)my seat number 2*6 I was told to check back now still no response of it ☹️☹️☹️.

Faith Aberhi

I was supposed to write my exam on Saturday but I was not feeling too well, pls sir/ma is there any way I can be fixed in any of the days

Tefue kparobor

Sir please I took jamb exam yesterday but I’m scared because when I clicked submit, then I saw back so I had to click back again, but I was scared then someone told me that I have already submitted that I should try log in , it won’t work so I tried to log in again, but it didn’t work, it showed you have completed this examination, hope there’s no problem with that cause I’m scared

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