Do you have Any Complaints or Questions to Ask JAMB? Do it Now!

JAMB Complaint Portal: Do have any question to ask JAMB or a complaint? Then we are pleased to inform you that at the comfort of your home you can ask or send your complaints to JAMB and they will answer you.

JAMB Support Portal

This is to inform all Unified Tertiary Matriculation Examination (UTME) candidates that the Joint Admission and Matriculation Board (JAMB) has announced that all complaints and questions can be sent to them online.

RECOMMENDED: How to Book an Appointment to JAMB Offices via SMA(R)T Numbers.

This was conveyed through the board’s official twitter handle and it reads:

“Candidates need not come to the Board’s Headquarters or State Offices to lodge any complaints. All complaints could be conveniently lodged on . This is a ticketing platform where all complaints are lodged and treated by the Board”

“All complaint(s) lodged on the ticketing platform are treated promptly. Please do not travel to the Board’s headquarters, offices for what you can do at a more convenient ticketing platform”.

How to Lodge Complaints on JAMB Support Portal.

Note to candidates: To hasten reply to your complaint, the email to be entered should be the same on the jamb portal.

  1. Visit the JAMB Support portal via
  2. Click on “Create Support Ticket“.
    You will be asked if you’re a JAMB candidate or want to complain on behalf of one. If you are a JAMB candidate, select “Yes” else, select “NO”.
  3. For JAMB Candidates;
  4. Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
  5. Select the nature of your complaint from the drop-down list. Make sure you select the appropriate category.
  6. In the subject area, just enter a brief summary of your complaint. eg, “Admission Issues” or “NIN Issues”.
  7. In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
  8. If you have screenshots you want to attach, click on the Choose File button and select the file.
  9. Now finally, go through all the information you have provided and click the SEND button when you are done.
  10. Please take note of your transaction ID.
  11. When JAMB Support answers you, you will receive a mail.
  12. You can also check if your complaint has been answered via

For complaints relating to NIN (e.g a candidate sends a message to 55019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on 2021 NIN related issues then select the related topic on the drop down).

See other JAMB News.

If you have any questions you think we (Allschool) can help you answer, please use the comment box below to ask us and we will be pleased to answer you.

Source: JAMB Official Website.

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Adeagbo Faridah Oyinkansola

What should i do am worry i don’t want to missed this year jamb. up-to two weeks now that am trying to get my profile code, he keep on telling no record found, what can i do now. Thanks


I missed my exam on Saturday cause I had an accident and I don’t know if I go complain weather am going to write it again

Chinedu Gibson enebechi

Good Morning sir/ma please what should we do my son sat for jamb exams on 19/6/21 according to him his system shot down before the time duration of the exam and he could not submit his answer script please what should he do thanks as I await your response


My school submitted some names days ago via jamb regularization and it’s yet to reflect, how long does it to reflect?

God’s Favour

I missed my JAMB EXAM this morning.
please what should I do?💔💔😭😭😭

God’s Favour

I missed my JAMB EXAM this morning.
please can should I do?💔💔😭😭😭

Hassan Malik akinwunmi

Jamb ask me to go to astute college for registration but I was unable to register jamb said my NIN 92037237130 do not have details with them

Nnamchi Emmanuel Somtochukwu

Has jamb examination slip for late entry candidates come out?

Mercy Gabriel

Please dear Jamb can you extended date even if is one week for those applying for direct entry please ….

Omorinola Mahruf Olanrewaju

I requested for UTME And I was given direct entry how can i change it

Olalekan boluwatife mary

please i.did jamb registration but but d person that did it for me didn’t take my picture neither thumbs up ,d registration is closed now please wat can do cuz without registration number I can’t knw my center, please what can I do

Olalokun Ayomide Oluwafunmilayo

Good day sir/ma

I applied for jamb correction of data on the 26th of January and till date I’ve not gotten an email from jamb concerning the status of the correction.

My references id is 2021143317308115

Oluchi kamso

Please how will you Know that jamb has attended to your issue?
Like will an email be sent to the email address on the jamb e-facility or is there any other means?

Oluchi kamso

I wrote jamb in 2018 and I really wasn’t aware that I had to upload my o’level result and now it’s a hitch.
Please what are your suggestions on how to sort this

tahir garzali gyaranya

my son is yet to know his examination centre,date,etc

Afah George Dubamo

I have paid for the jamb registration but I have not been captured will they still be able to capture me


Does jamb muk help?

Ekrika Odoko

good morning ma/sir, I have been offered admission in my institution and I have gone ahead to pay acceptance fee and everything but my jamb admission has been processing for a while now and the school is about to resume. what do I do?

Esther matthew

Am confused to be first choice was unical when I wrote jamb but then i later changed it to another institution.but then I did my screening at unical so will I be given admission at unical even though it’s not my choice of school anymore

Ayomide Oyeyemi

I haven’t got my profile code for jamb and the registration is closing today I plead with you to do something i want write jamb this year .I have been all the whole code but no positive answer .this is my nin number 74401339201 and my phone line 08087015216 pls don’t ignore my message is fatal plsss


I am unable to create profile code

Mukoro sarah

i have been trying to get my profile code since last week but this is what they replied me plz help me before it close

Mukoro sarah

i have been trying to get my profile code by sending my NIN and other necessary thing to55019 and they said is on process,plus I need to get my p.code before jamb close.

Oladimeji oluwatoyin precious

Please they should postpone the jamb registration oooo beko

Oladimeji oluwatoyin precious

Please 😭😭😭😭😭😭😭😭 have been trying to get my profile code is not going please help me o 😭😭😭😭😭😭😭😭🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 and is jamb is closing tomorrow please

Oladimeji oluwatoyin precious

Please because of God ma/sir have been trying to get my profile code since yesterday but is not doing and is closing tomorrow please help me please ! please! Please!!!

Oladimeji oluwatoyin precious

I can’t get my profile code

Adegoke Sharon oluwametomi

I was told to get e PIN to Hasting my registration where I went to do my registration please I need help


Please they need ti prospond the jamb registration

Racheal Adesayo

I got my profile code this morning but I was unable to get my e-pin. The pin is supposed to close on the 29th but I don’t understand why its closing on the 28th. I have paid for e-pin but unable to get the pin.
Pls re-open the portal so that we can get our e-pin.

Williams Ogolekwu

I got my profile code early this morning and on my way to get my vending pin de already close the vending portal, I plead for them to help open it back for just today, it was stated that it will
close 29th May but it closed 28th pls don’t go against your words pls

Muhammad ghali Mustapha

NIN 7144***0806

Blessing sunday emeni

I havent gotten my profile code up till now pls help


I want to give a complain I was unable to link my NIN to my contact so I will be able to get my profile code and I have been on this for the past 3weeks have dealing with it. Please and please I only have 2days left be4 the portal will be closed so I will be glad if you can help me with it


Am not able to get my jamb profile code Please help me the dead line is close by pls


I’ve tried using different sim but it’s still not working… They refuse to send my profile code and not only that they also refuse to remove the 50 naira charges

Temidayo Olowolayemo

Kindly move the examination date forward to enable those having difficulty in generating pin and code yo register


I have been trying it again from yesterday till these morning but is unfinished. Please take necessary steps the jamb is closing these week . We will be grateful if the network is good.


I sent my nin number to 55019 but the reply me this ?
Your message could not be processed at this time. Please try again later. (err=couldnotfetch)
What can that please o

Afanyibada Genesis

Good evening sir please sir jamb have given me admission in the institution of Ibrahim badamasi babagide University lapai Niger state in the department of art humanity and course is history and international studies ,they say I should wait until t school give me admission until I can start the process , but sir this is almost four weeks I have been checking the school portal for my admission but not yet . Please what can I do ?

Fatima Ibrahim sugun

I raised a ticket over for 2week but up to now my conversation don’t reflect in my caps what can I do again


My younger brother has been sending a message to 55019 since yesterday of which they deducted 2 times. We bought another card and we have been trying it again since yesterday more than 25times, same thing today , we tried it was replying sp service timeout . Please help us take necessary action on that now sir . We will be glad if necessary steps is taken right now.

Stanley ogbonna

Please I have get my profit code for jamb 2021 and please I don’t want to lose this year examination ,what can I do to get my profit code after texting my nin to 55019 I haven’t seen it

Stanley ogbonna

I haven’t still get my jamb profit code ,why?

Emem John

Please I did jamb regularisation since 2018 and I submit to my school this year and they forward it on 18th february till today I have not gotten my jamb registration number please what happened


Have been sending my Nin to 55019 but I didn’t get the profile code, what should I do

Oyekunle zainab anike

Pls av been trying to get my profile code since two weeks now about not got it pls and I don’t want to missedvthis year jamb pls. It keeps telling me no record found what can I do now .pls help me

Aminat Famakinwa

I haven’t gotten my profile code I sent my Nin to 55019 it once told me no record found that the IN error code is 4012 then I went to jamb support they only sent me the ticket reference which isJAMB Support. Your support ticket reference #210521-6T9YU3 submitted successfully. and I haven’t gotten any reply since then please help me

Rotimi Stephen

Mine is correction of name, I’ve done it in the nimc office but it’s still the same with profile code keeps coming up with the incorrect name
They should still postpone this jamb o. This wahala is too much.
They just suddenly come up with this beautiful idea of Nin with no solution to the potential issues that could have happened. E choke o


It also showing the money I submitted is invalid when I try to link my line with my sim


What should I do now that am not getting the code ? Have done everything possible for me to get the DE code pls I need ur assistance in this
As u assist me in this may the Almighty bless you abundantly

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